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AI Watch

Luxembourg: Public Sector dimension of AI Strategy


This page reports a synthesis of the main elements that characterise the national AI strategy with a specific focus on the public sector. It extracts the information related to a single country from a comparative analysis done by the AI Watch team and reported in full in the science for policy report “AI Watch. European Landscape on the Use of Artificial Intelligence by the Public Sector”.

Main highlights

  • The strategy highlights the potential of AI to make public services better and more personalised for citizens
  • Ongoing eGovernment initiatives and multilingual solutions will provide the groundwork for AI applications in the public service
  • Provide an overview of potential AI projects to create human-centric AI for citizens
  • Engage in peer-learning activities with other EU Member States
  • Foster research and innovation for the public sector


Strategy analysis

Learning by doing

  • Pilot projects

Stimulating awareness and knowledge sharing

  • Awareness campaigns
  • Building an international community

Ethical and legal framework

  • n/a

Improving data access and quality

  • Improving data quality
  • Improving data access

Funding and procurement

  • Stimulation of GovTech startups

Improving internal capacity

  • n/a


The Government aims to follow a human-centric approach to change the private, professional and public life of citizens. AI could simplify many citizen-to-government interactions which will result in time-saving, increased transparency and more customer-oriented services.

AI strategy for the public sector follows the existing development of administrative simplification and the investment already done in e-government.

The aim is to invest in projects, starting from the development of a comprehensive overview of potential projects based on criteria, such as feasibility, necessity and human-centricity.

Moreover, the strategy has an international focus, on engaging with EU member states in peer-learning activities.

On data, the strategy proposes to investigate the possibility to create a structured public database ecosystem aimed at eliminating technical barriers for AI use cases.


General Information


Artificial Intelligence: a strategic vision for Luxembourg

Data of release

May 2019


Specific actions to public sector


Focus Area 5: AI for the public sector

Fostering research and innovation that assess AI systems for the public sector; developing expertise combined with CivicTech applications and disseminating results and questions to the Public