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AI Watch

Public Sector

Investigating the potential use and impact of AI for the public sector



The AI Watch project carried out research to gather the evidence of the potential of AI for the public sector in different areas such as monitoring and control, resource planning, data validation, document digitalisation, law enforcement and service provision and delivery. We also studied the challenges of the AI adoption, being them organisational, technical, financial, or cultural. 

Our research was carried out through desk research, surveys, interviews and use case analysis and it was enriched and validated thanks to a series of peer-learning workshops with public servants and other relevant stakeholders. 

Currently, the work on AI in the public sector continues under the JRC ‘Innovative public services’ initiatives, including the support given to the new EC observatory ‘Public Sector Tech Watch’. 

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  • News article

On 15 May, about 40 European Commission experts gathered to discuss strategies and solutions for modernising public governance through digital technology and data.

  • 1 min read
Survey on Artificial Intelligence use in the public sector
  • News article

This survey on the use of AI in the public sector is part of this larger initiative and the information gathered it will help us prepare a roadmap in support of the use of Artificial Intelligence by Public Administrations in Europe. 

  • 1 min read