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AI Watch

Bulgaria: Public Sector dimension of AI Strategy


This page reports a synthesis of the main elements that characterise the national AI strategy with a specific focus on the public sector. It extracts the information related to a single country from a comparative analysis done by the AI Watch team and reported in full in the science for policy report “AI Watch. European Landscape on the Use of Artificial Intelligence by the Public Sector”.

Main highlights

  • Focus on public services are a key area for implementing AI
  • More investments from the public and the private sector are needed
  • Improve access to public data
  • Facilitate financial instruments, consulting, infrastructure for testing AI
  • Participate in European research and innovation programmes
  • Develop Digital innovation Hubs 
  • Improvement of awareness of the benefits and risks of AI

Strategy analysis

Learning by doing

  • Regulatory Sandboxes

Stimulating awareness and knowledge sharing

  • Awareness campaigns

  • Building an international community

Ethical and legal framework

  • Development of ethical frameworks

  • Reform of data sharing laws

Improving data access and quality

  • Improving data quality

  • Improving data access

Funding and procurement

  • Funding for AI projects

  • Stimulation of GovTech startups

Improving internal capacity

  • n/a


Access to public data to allow the creation of AI products and services for businesses, the public sector and academia are seen as a key priority. Hence, investments should be done in improving the data spaces, data sharing architectures, data management mechanisms and achieving interoperability of public data and information systems.

Digital Innovation Hubs are also seen as an important component for improving the research and innovation ecosystem of Bulgaria, but also to act as a hub to allow the dissemination of AI technologies to businesses, public administrations, and citizens.

The development and use of AI should be carried out responsibly, and effective public dialogue is a key factor to help create trust and sustainable policies to do so. Hence, awareness campaigns will be launched to provide information about the use of AI with different target groups – including public service institutions.

General Information


Concept for the Development of Artificial Intelligence in Bulgaria until 2030

Data of release

Dec 2020


Specific actions to public sector


  • Chapter 4.5.: Introducing AI-based innovation in key sectors, public sector is one of them
  • Chapter 6: The use of AI technologies in public services can be expanded and deepened, because the country has qualified specialists and experience in all of the above AI technologies.