Peer Learning Workshop on the use and impact of AI in public services

This report presents a summary of the proceedings of the workshop of the 4th AI Watch Peer Learning Workshop on AI use & impact in public services. The workshop took place online on 28 October 2021, with the participation of 86 representatives from 24 Member States and Associated Countries.

The Workshop was an important opportunity to

• engage with relevant stakeholders to better understand the potential use and impact of AI for the public sector;
• present and discuss a 'Road to the adoption of AI by the Public Sector”;
• validate a set of recommendations with a number of actions addressing stakeholders at different operational levels, aiming at fostering the adoption and use of AI by the public sector throughout Europe

Details on JRC Publications Repository